Where can I buy from Autopro?
Buy Online or In Store.
Click Here to find your nearest store.
What if I can’t find the product I'm looking for?
Each week we'll be adding more products to our database. In the meantime, please contact your nearest Autopro store, and they're sure to be able to help you.
How do I find out about the latest specials at Autopro?
Click Here to view our current specials across our national network. And even when we don't have a catalogue in the market, we have your Everyday Motoring Needs across hundreds of lines at great low prices available in-store.
To be sure you don't miss out on all the news, why not join Autopro Prozone? We’ll be sure to email you when each catalogue is released.
Can I get the products I buy fitted in store?
Absolutely, we can fit a wide range of the products you’ll see here and find in our stores. Click here for more information on our expert fitting service by our qualified staff.
What should I do if I don't know exactly what I'm looking for?
Simply Contact Your Nearest Store and ask a team member.
At Autopro, we pride ourselves on helping customers with great service, expert advice, and great prices. No matter if you’re a DIY expert or someone who needs a hand, we’re happy to spend the time finding the right products and solutions for you.
Where can I find out more about Autopro?
Click Here to read a brief history of Autopro and learn more about our business.
Who owns Autopro stores?
Autopro stores are locally owned and operated. Autopro store owners live and breathe all things auto. Their passion and expertise means you’ll get great advice; we’re here to help you get it right the first time!
How do I find out about career opportunities at Autopro?
If you’re interested in employment at your local store, please contact them directly. For information on jobs in our National Support Centre in Finance, IT, Product, Marketing or Operations, please contact us by Clicking Here
What should I do if I’ve found a problem with the website?
Please send us the details; we’d be glad to hear from you so we can keep improving our website. Please contact your local store to purchase items not currently available for Click & Collect Click Here.
What if the product I am looking for is not available to purchase online?
We have a growing range of products in our Click & Collect and Online Delivery catalogue. Please contact your local store to purchase items not currently available for Click & Collect or Delivery and they will definitely be able to assist.
Why does a product say 'Enquire in Store'?
For products which are listed as 'Enquire in Store', this means that stores don't normally carry the goods and they need to order it in from an external supplier. Depending on the supplier, this can sometimes take a few days to receive the goods into the store. If the store incurs a freight charge for obtaining the goods, this can be passed on to the customer
What about Gift Cards?
Gift cards can be purchased and redeemed from all Autopro stores nationally. Personalised Gift cards can be purchased from a supplier. Please drop into your local store where the team will be glad to help you.
Does Autopro offer Price Matching?
Autopro in store price matching
Visit an Autopro store and present any competitor's current advertisement for an identical product, brand and model that we have in stock. Once we verify the competitor price is genuine (inclusive of delivery or installation costs) and that their product is ready for immediate delivery, we will match their price.
*Our Price Match policy does not apply to online purchases *Exclusions: Prices of 'purely online' retailers or businesses; Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity; Trade, special event, club or membership offers, or prices not available to the general public; Advertising errors (either ours or competitors); Clearance / runout stock, seconds or refurbished lines, or ex demonstration or display offers; Non identical products; International retailers. Mistake/misprints by the competitor Item is on sale, significantly lower than recommended retail price or below our cost.
Click and Collect FAQs
How Do I Click & Collect?
We know how to keep it simple.
- Add our great products to your cart, remember Click & Collect products are marked with a Click & Collect symbol. You’ll be prompted to select your preferred store. You can change this later if you like.
- When you have everything you need simply proceed to the checkout. If products are unavailable at your preferred store, you can select a different store to collect from.
- Complete your checkout and you will receive a confirmation email. You will need to present this email with Photo ID when you collect your order. You can print it out or just show us the email on your phone.
- Your order will be processed at the store, and you will receive an email and/or SMS when your goods are ready to collect!
What does it cost to Click & Collect?
There's no extra charge for Click & Collect orders. You can Click & Collect at Autopro stores all around Australia.
Head to a product page and search for a store near you!
When will my order be ready to collect?
Our team will endeavour to have your order ready within four hours. You will receive an SMS (if you opted in for text notifications) and/or an email when your order is ready to pick up. Pick up is available during store trading hours.
Your order will be held in-store for 14 days. If you can’t collect within that time, please contact your nominated store to extend the collection date.
What I.D. do I need to pick up my order?
Your order confirmation email and photo I.D. (e.g. current drivers licence or passport). For orders purchased with a Credit Card you will also be required to present the Credit Card used to pay for the order. Please note that the Credit Card owner must collect orders paid for with a Credit Card.
Can I collect my order early?
For urgent orders we recommend you contact your local store directly to confirm item availability and pick up time.
Can I cancel my order?
Yes. Just call your nominated collection store and they will arrange your cancellation and refund.
I’ve already picked up my order, can I get a refund?
All refunds are according to relevant ACCC guidelines and store policies. Please contact your nominated store to arrange a refund.
What products can I Click & Collect?
We have a growing range of products in our Click & Collect catalogue. Look for the Click & Collect symbol on items in our online catalogue or simply click here to view our full Click & Collect range. Please contact your local store to purchase items not currently available for Click & Collect.
What Payment types do you accept?
The below payment types are available for use on our website.
- Credit Card (Visa, Mastercard, and American Express)
- PayPal
- Afterpay
What browser can I use?
For the best experience, we recommend you view our site in the latest versions of Chrome, Edge, Safari, or Internet Explorer.
Does Autopro offer a Low Price Guarantee
Yes, Autopro has a low price guarantee.